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Frequently Asked Questions

Guidelines for self isolation

  • This involves a continuous 14 day stint where you limit your movements and contact with the humans.
  • It is advisable to self isolate if you have travelled to a country with high infection rates, the 14 days starts as soon as you arrive back in Zimbabwe.
  • We self isolate to protect others, as you could either be a carrier of the virus or it could be the early stages of the infection. By minimising human contact you limit the possibility of you spreading the virus.
  • It is advisable to use telecommunication to talk to friends and family and if possible work from home.
  • During the 14 days do not use public transport.
  • You can leave your house but you need to limit human contact, for example, you can go for a walk, but do not go t the shops. It is advisable to stock up enough food to last 14 days, or speak to your friends and family, they can deliver items to you, but it is suggested that they leave the items outside and you collect them.
  • Eat healthily and exercise regularly.
  • It is also important to look after your emotional and mental wellbeing, isolation can be stressful and it is normal to feel lonely, make sure you continue to reach out to your usual support.
  • Try to keep active and stick to your usual routine.
  • If you start to exhibit any symptoms or if you have any questions phone your GP. Do not just go to your GP and sit in the waiting room!!!! You can live with others during your 14 days, but you need to avoid close contact with them. Please see guidelines for living with people whilst in self isolation.
  • What is a carrier? These are people who either present asymptomatic (no symptoms) or who present with mild symptoms. Research suggests that these people are unknowingly driving the spread of the virus. This is the main reason why it is essential to self isolate. Your immune system may be strong enough to cope with the virus, but you may pass the virus on to someone who has a compromised immune system, which means that they will not be able to fight off the virus as easily.


Guidelines for living with other people whilst in self isolation

  • Minimise close contact with them by avoiding situations where you have face-to-face contact.
  • Contact should be kept to a minimum, no longer than 15 minutes and you should be 4 steps away from each other. The other house hold residents do not have to self isolate.
  • Do not share dishes, drinking glasses, cups, utensils, linen, beds, couches etc. The above should be washed thoroughly with warm soaply water with a strong disinfectant.
  • Minimise the time you spend in shared spaces, if possible get someone to prepare your meals for you, but you will have to wash your plate and cutlery yourself.
  • Wipe down toilet seats and taps before use.
  • Do not shake dirty laundry, as this can disperse the virus through the air, and try wash clothes as soon as possible.
  • Do not re-wear dirty clothes.
  • Wash your clothes daily.

How to deal with self isolation while you have children and babies

  • Research shows that unless your child has a comprised immune system they seem to be able to fight off the COVID-19 virus without any serious medical interference.
  • However, this is a confusing time for children as they may not understand what is going on and this can be stressful for them.
  • Monitor the child mental health and wellbeing, look out for ''out of character behaviour'' such as unusual clinginess or any withdrawn behaviour.
  • Reassure them that this is only temporary and that these measures are keeping them safe.
  • Your child will feed off your emotions so make sure you remain calm.
  • Encourage your child to ask questions, and if you don’t have the answer then contact a reliable source to answer their questions.
  • If you have a young baby and you are breastfeeding it is safe to continue to do so. There is no clinical evidence to suggest that COVID-19 can be transmitted through breast milk.
  • The benefits of breast feeding usually outweigh any potential risks of transmission of the virus through breast milk.
  • If you are pregnant it is suggested that you self isolate to protect yourself, however, the virus does not seem to cross the placenta, meaning that your unborn child is safe.
  • It has been seen that women who contract the virus seem to deliver early; this is possibly brought on by high fever.
  • If you have any concerns about your child’s health phone your GP.
  • It is perfectly safe for your child to play outside but limit their contact with children outside your family.
  • Make sure as a family you stock up on lots of fresh fruits and vegetables.

Guidelines to protect yourself from COVID 19 in the office

  • Make sure you eat plenty of fresh fruit and vegetables, supplement with additional vitamins if you feel it is necessary, this will help maintain a healthy immune system.
  • Wash your hands with warm soapy water as often as possible or use hand sanitizer.
  • Avoid direct human contact, stand 2 steps away and limit face-to-face conversations.
  • Avoid touching door handles, light switches, taps etc with your fingers, use your elbow or knuckles where possible.
  • Avoid touching your face.
  • Avoid shaking hands; instead use verbal forms of greeting.
  • If you need to cough or sneeze either do so into a tissue which you should dispose of immediately into your upper arm.
  • Wipe down a toilet with a disinfecting agent before you sit on it.
  • Do not share stationary Bring your own mugs, plates and utensils to eat out of.
  • Wear gloves when handling money as far as possible.
  • Wipe down your work surface with disinfectant a couple of times throughout the day; this includes landlines and cell phones and intercoms.
  • Make sure your office is well ventilated.
  • If you feel that you have come into contact with the virus then speak to your employer to discuss your risk, it may be wise to self isolate.
  • If you start to exhibit symptoms go home and self isolate.
  • Monitor your symptoms, if you are experiencing high fever and extreme shortness of breath then phone you GP.
  • If you are classes as high risk (diabetes, high blood pressure, HIV, etc) you should work from home.
  • Where possible use telecommunication such as Skype for meetings, if you have to meet in person keep these meetings as brief as possible in a well ventilated room.
  • Cleaning and maintenance staff are at increased risk of being exposed t the virus, as such they should take extra precautions, wear gloves, mask, hair nets, they should have access to a place where they can wash their hands and disinfect themselves.